- Data Fulfilment - Wayne Dunn, Kim Wilson & Jason Cook
Nominated by Ben Warren & Lee Twohig, this team are being awarded for their consistently positive feedback from internal and external clients about their fantastic service, for always looking for solutions to problems and for exceeding expectations time and time again, delivering everything clients want and more!
- Danielle Doherty - Belfast Vodafone Inbound
Danielle’s nomination was exceptionally detailed and included testimonials from both Client Services and the client. Danielle’s positive work ethic and drive to deliver the best possible service to our clients has earned her the highest respect from her colleagues, and clearly shows she is someone who is always striving to ‘Be the Best’!
- Connie Brown - Customer Experience
Customer Experience is now high on the agenda for most of our clients and everyone should be aware of the importance of this within LBM. Connie’s efforts for O2 have gone far beyond her original role to deliver training; she continually proposes new ideas and takes ownership to drive improvement. Great work, Connie!
- Stephen Philbin - RSA Campaign
Stephen has driven performance on the RSA campaign from day one, and in the very first month we beat their in-house team. Like all LBM managers, Stephen’s success is founded on engagement with his advisors and performance management.
Congratulations also to the other nominees; Daniel Burgess, Min Tandon, Lee McDougall, Nicola Morley, Saul Thorne and Philip Haig.