LBM places our clients at the centre of all our business activities. A key part of our strategy is to deliver “everything our clients want, and more”. We do this by continuously seeking new ways to enhance customer experience, increase performance and maximise return on investment from the services we deliver.
Growing partner relationships
LBM has grown significantly over recent years by investing in our partner relationships. We take the time to fully understand your brand and strategy to enable us to deliver a bespoke service which is fully aligned with your business objectives.
LBM has dedicated account management teams in place who are committed to delivering results, providing a continual stream of fresh ideas and operational insight to improve activity. For LBM, our ultimate goal is for all our clients to regard us as being the best provider of customer contact solutions for their business.
We operate across a broad range of industry sectors and markets, from large blue-chip organisations to SMEs. Below are just some of the clients we work with:
|“10 year partnership, initially 15 advisors, now over 500 across 14 campaigns”|
|“5 year relationship, brand strategies and launch of free laptops with broadband”|
|“3 years , from 16 advisors to 200 across 7 campaigns”|
|“4 years with LBM, growing from 12 to 150 customer advisors”|
|“5 years, from 10 advisors growing steadily to over 450 across 16 campaigns covering Acquisition, Welcome, and Inbound and Outbound Retention”|
|“16 months, following a recommendation from O2 Ireland, outperformed incumbent partners within 4 weeks”|| |